POSTAGE:
Our cables are produced and dispatched form our workshop in Wales, UK
All of our cables are made on order so please allow 2-3 working days production time for your order to be dispatched.
Delivery for orders within the United Kingdom:
Postage within the UK is by Royal Mail "1st class signed for" and "Tracked 48" (depending on the size of your order). Delivery typically takes 1-2 working days after the item is dispatched and packet registration/tracking number is available after dispatch.
International Delivery:
For all of our International orders outside the European Union we use a Royal Mail "recorded service". To most destinations Royal Mail International Tracked packet is used and a packet registration/tracking number will be available after dispatch
International delivery is 6-12 working days. Please note that the above delivery times are only estimates and the actual times of delivery depend on the carrier / delivery partner at the destination country
DELIVERY TO THE EUROPEAN UNION
Delivery to EU destinations is via UPS Express Saver & UPS Economy. Please do make sure that you provide us with a valid contact tel. number when placing an order. This is a requirement by the courier.
Note that EU customers are resposnible for any import charges which are payable to the courier prior to delivery. Please let us know if you have any questions regarding orders to the EU.
Delivery costs:
|
Destination |
Carrier/Service |
Cost |
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UNITED KINGDOM |
Royal Mail: 1st class “Signed For” / Tracked 48 |
From £1.10 |
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USA, CANADA & AUSTRALIA |
Royal Mail: International Tracked |
£8.90 |
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EUROPEAN UNION |
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Germany, Belgium, Netherlands, France, Ireland
|
UPS Express Saver (2-3 business days) |
£16.00 |
|
UPS Economy (4-6 business days) |
£10.00 |
|
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UPS Economy Collection (4-6 business days) - customer collects from a UPS Access Point |
£8.00 |
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Austria, Italy, Poland, Portugal, Spain, Sweden, Denmark, Czech Rep. Slovenia, Slovakia, Hungary |
UPS Express Saver (3-5 business days) |
£21.00 |
|
UPS Economy (5-8 business days) |
£12.00 |
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Luxembourg |
UPS Express Saver (2-4 business days) |
£16.00 |
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Romania, Greece, Croatia, Bulgaria, Estonia, Finland, Lithuania, Latvia |
UPS Economy (5-9 business days) |
£14.90 |
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Malta, Cyprus |
UPS Saver (3-4) business days) |
£29.00 |
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All other international destinations (excluding, EU, USA, Australia & Canada). |
Royal Mail: International Tracked |
£8.90 |
All International deliveries are recorded and a tracking number is available after the order has been dispatched.
The cost and the available options for International delivery will be displayed once you have proceeded to the "check-out" and added your delivery address. If you receive a message that "no delivery options are available for your area" please do send us an email and we will offer some alternative options.
Feel free to get in touch if you have any questions regarding postage.
Our cables are packed in a simple but secure way to make sure that they will reach you undamaged, without unnecessary frills that would add up to the price.
We offer a 30-day return policy. So if you are not entirely happy with your cable you are welcome to return it for a different cable or for a full refund.